Irma Kalnina Consulting

irma kalnina consulting (ikc) was established in 2005, offering professional training programs and consultation in business etiquette, communications and protocol according to the highest contemporary standards of business etiquette. business etiquette and protocol are practical tools, which replace uncertainty with confidence, good manners and effective communications skills. they consist of rules and norms of conduct, which serve as a good foundation for trust, respect and good relations in one’s personal life as well as a highly competitive business environment. training benefits: an understanding of the basic principles and nuances of effective communication and cooperation non-verbal communication an understanding of the basics of cross-cultural communications success in multi-cultural settings business conversation in english (for non-native speakers) a positive corporate/organizational image an understanding of formal and informal dress codes higher competitiveness and motivated