Ism, Inc.

since its founding in 1985, ism has established itself as the premiere strategic advisor to organizations planning and implementing crm, social crm, big data analytics & insights, customer experience, knowledge communities, and channel optimization initiatives. led by founder and president barton goldenberg, companies, non-profits and government agencies receive hands-on guidance from one of the most experienced crm, social crm, big data analytics, customer experience, knowledge communities and channel optimization teams in the world. ism is focused on providing a lifecycle approach to customer relationships. ism’s expertise is in integrating sales, marketing, customer service, e-business, business intelligence and social media to help our clients remain at the forefront of today’s customer-driven products and services industry. the firm’s expert knowledge ranges from sales pipeline excellence to the latest digital marketing techniques to buildingand managing social media customer co