Ismile Consulting & Solutions

founded in 2011, ismile consulting & solutions is a fresh consultancy with origin consulting services in marketing, service quality, training and career development. after two years' operations, starting from 2013, ismile consulting & solutions has redefined the services as follows, * marketing consulting (specialized in young generation aged between 16 and 24) - market research - integrated marketing communications - crm / ecommerce / loyalty program * service quality management consulting (specialized in hospitality and retail) - retail store performance measurement - hotel service audit - lean six sigma in service industry / process design & improvement and in the year of 2014, ismile launches its new recruiting brand, ics recruiter, and set up new business unit in recruiting & hr consulting. also in 2014, ismile launches 2nd office in macau, with focus on hr consulting and hospitality consulting. ismile is growing with changes and the aim is to be specialized instead of covering se