It's Not About Us; The Secret to Transforming the Mental Health and Addiction System in Canada

it's not about us; the secret to transforming the mental health and addiction system in canada it’s not about us is a guide to improving the client experience with the mental health and addiction system across canada. it examines the traditional and current pathology-oriented medical model, within which all of our services are built, and looks at how that model actually prevents the transformation we need. this book presents a new way to think about what it means to be client-centered, not only at an individual level, but also at the level of system-design and operation. it is based on compelling principles and a real success story – a program in nova scotia that transformed its approach to providing service, based on client-centered system design. that program significantly improved quickness and ease of access for clients, and also enhanced its capacity to prevent addictions and mental illness. in canada, many have tried to improve services. they have instinctively called for more mo