J&j Professional Services

customers look to j&j professional services (jjps) as trusted partners with their critical communication systems. our experts are prepared to work with you to deploy a world-class application solutions that fit your company’s unique priorities and business goals. when you partner with jjps to implement your solutions, you take advantage of an unparalleled scope of knowledge and expertise for contact-center solutions. whether your environment requires touch-tone or speech-recognition-based self-service applications, computer telephony integration, multimedia integration, advanced call routing, or knowledge transfer our team of experts can deploy appropriate solutions that are tailored to your business needs, allowing you to place your focus on building and maintaining customer relationships. areas of expertise • contact center implementation including planning and engineering, quote generation, statement of work preparation, programming, cutover support, end-user training, on-going