James Field - Style, Etiquette and Service Training

a design and delivery consultancy for training interventions to develop organisational change, and develop and enhance interpersonal skills and exceptional service, selling, and building rapport for individuals and teams within luxury retail, hotel, restaurant, private club, healthcare, wellbeing, corporate, sport, armed forces and school environments. services training needs analysis secret shopping reports service standards generation learning & development - training design and delivery facilitation areas of expertise understanding luxury service building relationships customer retention soft skills training first impressions eye contact body language personal space small talk language and the voice additional expertise presentation performance skills meeting impact british etiquette business and social dining etiquette personal style and dress codes networking skills interview skills product development and implementation copywriting press editorial content tv, radio, print intervi