Japan Business Consultants, Ltd.

japanese quality methods expert since 1984. i continuously study and work with the founders of these methods. qfd is a product development method that assures customer satisfaction by capturing voice of customer and flowing requirements down through the development and commercialization process. hoshin is a strategic planning method that helps executives define short- and long-term plans and deploy down and across the organization, including measurement and corrective action. kansei engineering bridges industrial design, marketing, and engineering to address emotional quality.