JBS-Cm Syndicate W6

capitec is operating in the vuca and bani world, where they need to be aware of the signals that will prompt them to change and adapt to remain relevant in the banking industry. ~ we are looking at capitec's industry shifts map and identify the factors that are dominating the industry and how capitec is reacting. ~ we look at the the arena map and jobs to be done assessments to understand the value customers derive from capitec's products or services ~ we identify unlikely competitors to have a full understanding of the alternatives customers have to allow capitec to strengthen its value propositions ~identify 3 main forces of disruption affecting capitec and how capitec is reacting to them ~how is capitec's employees' experience using the 12 essentials of companies behaving awesomely