Jones Communications

jones communications is a customer experience management firm based in phoenix, arizona. we help shape customer experiences, define strategy, and produce content: everything from branding and outreach campaigns; to social media, marketing materials, and sales collateral; to technical documentation, user guides, and training materials; to nurturing campaigns, surveys, white papers, case studies, and press releases . . . in short, any message or deliverable a business might need to improve customer experiences. our goal is to help high-tech companies improve their customer acquisition, retention, satisfaction, and lifetime profitability.