KCL

kcl was founded in 2014 by paul kudray, international business resilience leader and seeker of truly reliable resilience many organisations check boxes and are able to assign green shading to their business resilience capability plans. but kcl asks just how resilient are they? is your green really green? or is it that way because you sent your key personnel on courses and assume that they not only learnt, they then retained the information taught? in our experience managers are often tasked with a lower level of managerial duty on the days they’re on courses and whilst physically present in the room, can actually be found responding to messages, sending emails and taking whatsapp pictures of their socks, during critical parts of the training. if your plan revolves around their having learnt what the course brochure said, you may just find it wanting when push comes to shove (uk slang for when crisis strikes) and you need to invoke your contingency plans it’s not just the people who are