Qstory

qstory ltd provides intraday automation tools for contact centres. qstory, based in guildford, surrey, is revolutionising the way call centres manage their real-time activities. their intraday automation tool (arti), reporting analyst solution (why detector) and holiday automation approval application (aha) are deployed in contact centres in the uk, ireland, south africa and the americas. qstory was acknowledged as a leading edge technology disrupter at the everline future 50 awards in march 2016. the company is supported by the uk government through the innovateuk technology investment scheme in recognition of its work in artificial intelligence and natural language generation technology. qstory is the brainchild of entrepreneurial engineer paddy coleman who has more than 15 years’ experience in call centre software integration. he leads a team of engineers and data experts who are taking the system to market in the uk, us and emea.