Quality Business Services

we deliver practical operational excellence programs that will build both leadership and management skills in an organisation. in addition to traditional soft skills, we cover essentials such as critical thinking, business planning, demand and capacity management, capability and succession planning, waste reduction and using business data. our programs are based on the 70/20/10 learning philosophy so there is a heavy emphasis on practical learning and outcomes. it is commonplace to see benefits that are from 5 to 50 times the program cost. the principles and practices taught are relevant to any function, at any level, in any industry - the participants will be adapting and applying to solve the challenges in their roles. our team of very experienced coaches have worked in a range of roles and industries - they ensure participants are both supported and challenged throughout the program. successful completion of the core operational excellence program can lead to a diploma of l