Queen J Consulting

queen joseph is a customer success and support operations consultant and the founder and ceo of queen j consulting, inc. she is based in mountain view, ca, and works remotely with clients worldwide. since 2015, queen has helped leaders at early-stage startup companies create streamlined and customer-centric customer support and customer success organizations. she specializes in designing organizational workflows and developing systems and processes to help teams work smarter and more efficiently with customers. queen's services include: 🔹 consultation 🔹 team and organization structure development 🔹 create systems, workflows, and processes tailored to your team, customer, and business needs 🔹 software solution research, implementation, and setup (i.e., totango, intercom, zendesk, churnzero, etc.) 🔹 project management she's worked with over half a dozen venture capital-backed companies in north america, generated an additional $900,000 + in revenue for her clients, improved custom