S&g Response

s&g response provides a complete insurance claims back office to a range of stakeholders and intermediaries in the motor supply chain. the business has grown quickly since its formation in 2009 to a forecasted turnover of £15m in fy 2014 / 2015. the company has won a number of awards along the way and continued growth is driven from three core principles: •ongoing investment into productivity enhancing workflow solutions. •quality is not a variable. •staff reward structures outcome aligned to business performance requirements. the business is recognised as an investor in people (gold), is regulated by the claims management regulator, and authorised by the financial conduct authority. we won claims management team of the year at the claims innovation awards in 2012, 2013 and 2015 and were highly commended twice in the inaugural modern claims awards in 2015. s&g manages all motor claims, regardless of liability. the ”hub and spoke” model can be utilised as a complete outsourc