SGM Graham LTD

stuart'sexpertise here are some of the ways in which stuart supports his clients: - working alongside staff projects teams – offering practical advice, for example in identifying training needs, establishing and maintaining a new culture or in setting behavioural standards individual coaching for managers and frontline staff – holding regular 1:1 sessions identifying areas for improvement and methods for tackling them customer sevice development - helping organisations to establish an ethos which leads to the delivery of service excellence management development programmes – helping line managers to inspire their team using a positive management style and to lead by example, energy and enthusiasm design & delivery of training & development workshops – delivering fun and enjoyable training programmes (both short 1-2 hour sessions or longer 1, 2 or 3 day programmes) helping staff to gain commitment and to develop key communication and interpersonal skills and competences writing training