SLDNXT

sldnxt is an integrated retail experience strategy and design consultancy with global reach, founded through a joint venture between immersive design and branding agency shikatani lacroix and leading brand strategist teddy ma. the banking industry is going through a significant transformation and this means new opportunities for financial institutions to move beyond transactions to immersive customer relationships. we believe growth comes from fostering the best branch experience to attract the right type of high growth customers. we believe the branch network, a vital and valuable asset that banks already own, is under-leveraged. branch experience remains central to building relationships and growing business. our upcoming stealth attrition study clearly identifies that the majority of customers demand engagement with real people. unfortunately, outmoded, transaction-centric branch models have obscured the true mission of the branch and very few customers see their bank as a source of