Jimmy Rodriguez Santiago

strong coordination and facilitation skills with the ability to develop solid internal and external relationships while delivering continuous process improvements, implementing firm strategies, and promoting advance initiatives in order to meet and/or exceed expectations. proficient in microsoft office suite and technical applications with excellent written and verbal communications skills. a bright, talented, and ambitious it support technician with a strong technical background who possesses self-discipline and the ability to work with minimum supervision. having exposure to a wide range of technologies and able to play a key role in diagnosing hardware and software problems and to ensure that quality solutions meet business expectations. possessing a good team spirit, great team leader, and always having a positive spirit to complete tasks at the expected time frame. diagnostics|teamwork |end user support| ms office |new installations and support|firewalls / security|hardware expos