Xponential GMBH

crucial conversations: performance has little to do with the strength of the brand, the brilliance of the strategy, with processes, systems, and perks—and everything to do with people. when work is routine, top performers behave like everyone else. but as soon as stakes are high, projects turn crucial, and results are on the line, top performers behave differently. they’re masters of dialogue, accountability, influence, and productivity. these are the skills we teach in our award-winning training courses: crucial conversations and crucial accountability. crucial accountability building on the skills taught in crucial conversations, crucial accountability teaches a step-by-step process and new skills to enhance accountability, improve performance, and ensure execution. influencer influencer training teaches a powerful and portable model for executing behaviour change within small teams and across entire organizations.