Xs International, Inc.

founded in 1990, xsi is a two time inc. 5000 company led by a tenured team of industry pioneers and former executives from cisco systems and juniper networks. xsi has over 1,100 customers in maintenance support programs worldwide. xsi is truly defined by the goals set forth in its mission statement: to simplify and reduce the cost of it maintenance support while providing a highly technical, customer-friendly service capable of supporting complex, mission-critical, multi-vendor it environments as organizations continue to struggle with rising original equipment manufacturer (oem) maintenance support costs, the quality of customer support and technical service provided by these same providers has degraded. xsi’s unique triage-based intake system for technical support is transformative in its approach: one call, one explanation of the issue, and one cross- vendor subject matter expert team to troubleshoot until resolution. xsi’s customizable reporting options are revolutionizing the way